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Account Representative (German Speaking)

Amsterdam, The Netherlands, The Netherlands
Category
Customer Service & Technical Support
Division
Intralox
Intralox has been the world leader of award-winning, comprehensive conveyance solutions for over 45 years. We invented modular plastic conveyor belting and continue to provide outstanding customer service by being reliably innovative and offering cutting edge solutions to our customers. Intralox is the largest of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector.

As our new Account Representative you take Intralox’s customer service to the next level and ensure customer satisfaction. At Intralox we work with self-managed people, which means you will be given the freedom to put your own stamp on your everyday work.

What will you be doing?
You deliver service to our B2B clients. Your responsibilities vary from providing optimal order management, to technical support in response to customer requests. You will be co-managing accounts and developing business relationships by offering value-added products. The focus is, and always will be, on identifying the customers’ needs and ensure our world-class services.

What’s in it for you?

You get the opportunity to boost your international experience
We have an excellent quarterly and yearly customer service incentive program
Be part of an inspiring work environment grounded in ideas, teamwork and effort
Ability to invest in your own development
31 paid holidays per year, travel allowance, a contribution to collective health insurance and more
Who are you?
We are looking for an intelligent team player who has a positive mindset and always goes the extra mile to provide high-quality customer service. You show initiative and can work well in a fast paced environment. You come up with solutions for customers in a timely manner and make sure their experience with Intralox is a positive one. Furthermore:

You are fluent in German and English, both spoken and written.
You have a minimum of 3 years commercial business to business experience (internal)
You have a good technical affinity, are curious and a fast learner

LI-EMEA

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Laitram and its subsidiaries are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or protected veteran status.

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