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Senior UX Researcher
Product & Innovation
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Job description
Be the gatekeeper of our UX research!Are you that friend that always dives deep into Google to clarify facts in a discussion? And do you only use data that has been statistically proven? Then this is the role for you!
For our Amsterdam UX team we're looking for a Senior User Experience Researcher. You’re a perfect if you are fluent in English, have multiple years of research experience and are in your element bringing research to UX life. As a UX researcher, you work closely with stakeholders to gather insights and understanding DEGIRO users.
You bring us these skills
- 3-5 years of experience conceptualizing and executing studies in a research-intensive environment, experience in financial sector is preferred
- Bachelor's or Masters Degree in a relevant field (Psychology, Cognitive Science, Human Factors, Human Computer Interaction HCI, Human Machine Interaction HMI, Anthropology, Sociology, Marketing), or equivalent practical experience.
- Experience working as a mixed-methods researcher (leaning either qualitatively or quantitatively) user research for digital products.
- Understanding of strengths and weaknesses of different research methods, and when and how to apply them in the product development process.
- Proven ability to kick off projects and initiatives from scratch and take the lead in the process
- Experience with business to consumer (B2C) research
- Flawless in English and preferably another European language as well
- Strong focus on the users (our clients)
- Capable of working with different stakeholders
- Curious, results driven and proactive (we like new ideas)
- Can listen, be scientifically objective and self sufficient
- A mentoring mindset (we want to learn from you)
This is what you’ll do
- Collaborate with the UX design lead to define the UX research strategy and planning for DEGIRO
- Plan and deliver research projects for exploratory, evaluation, and user testing
- Support the product designers and development team in DEGIRO to conduct UX research to identify crucial product development goals and feature improvements
- Conduct quantitative and qualitative research and gather user insights
- Capable of using UX research methodologies both online and in person to help answer research questions in a rich and informative way
- Educate the product designers and the development teams to define measurement plans and framing hypotheses for measuring the platform performances in collaboration with the Data Intelligence team
- Identify and define new opportunities by analyzing the quantitative and qualitative insights from the research
- Create compelling deliverables that provide clarity and direction autonomously
- Engage proactively with stakeholders across the business to ensure the right people are close to the research process and have a good understanding of the purpose of UX research
Interested? This is what we offer you
- Promise of a good work-life balance
- 30 days paid leave
- An enthusiastic and fun team to work with
- Personal and professional development with access to relevant courses
- Transport allowance or related benefits like a leased electric VanMoof bike
- Pension plan
- A challenging full-time job in an international and fast-growing company
- A competitive salary
- A lot of freedom executing your role and a chance to shape your own career
- The opportunity to participate in a new, enthusiastic team of like minded professionals.
To make your life easier
You get the freedom to workflexible
. Meaning you don’t have to work in our office every day, but we like it if you do of course! It’s fun to come in and mingle with your colleagues. There is also
fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day
. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station.
To make working from home comfortable we offer a
€35 internet allowance
, provide a company laptop and many options to make you home office comfortable, such as a chair, screen and headphones).And last but not least: the
gym membership
options we provide is an easy way to get into shape!
Want to invite your friends to work for us as well? A generous
referral bonu
s
will be yours if they get hired, so spread the word once you start!
Who we are
flatexDEGIRO is the leading and fastest growing online broker in Europe,consisting of flatex (based in Germany) and DEGIRO (based in the Netherlands). Over 2 million customers put their trust in us every day. We offer a wide range of independent products for the lowest fees, based on modern, in-house state-of-the-art technology.When flatex merged with DEGIRO in July 2020, flatexDEGIRO became the largest online retail broker in Europe. In a time of bank consolidation, low interest rates and digitalization, we aim for continues growth. That is why we want 7-8 million investors to experience the ease of our platform by making them a client.
A clear goal that we are sure we can accomplish with your help!
Want to know what it’s like to work for flatexDEGIRO?
Check out our Instagram@lifeatflatexdegiro
and meet the great people that makes us who we are!
Job requirements
What’s next?
1. Write a clear cover letter, explaining why you are the one for this role and add the link to your portfolio. (Around 500 words would be great.)2. Make sure you have an updated CV that is ready to be uploaded.
3. Apply for this role by clicking one of the buttons below.
4. After we receive your application, we’ll get in touch with you soon.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. DEGIRO is an Equal Opportunity Employer.
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