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Teamleader Export
- € 3.100 - € 3.800 per maand
- uur
- Hbo
Wat ga je doen?
In this challenging role, you will lead the individual and collective performance of your Export team. When needed you review, improve and implement new work procedures. You manage and also work in daily operations, coach your team members and play a big role in the further improvements of our operations and service to our customers. In this role, you will report to the Operations Manager.MAIN TASKS
- Organize the team’s work and manage the team
- Ensure a good balance between processing job files and Management of the team
- Assign tasks and priorities based on incoming instructions (e.g. emails)
- Organize briefings and meetings on a regular basis
- Manage, coach and empower team members
- Analyze and optimize the resources of the team
- Ensure that the team is multi-skilled
- Process the (annual) appraisal interviews
- Set clear rules for working agreements, holiday plans and shifts. Document and share the plans with the entire team
- Guarantee continuity of service
- Guidance and follow up on actions with team members during period of absence
- Ensure back-up plans and coordinate with other team leaders
- Assess and identify training needs and discuss with Management and HR
- Onboard new team members and train/coach
- Optimize performance
- Implement and monitor the internal procedures that have been defined by team members, Management or on your own initiative
- Accountable for the financial quality of the job files handled by your team
- Accountable for data quality (completeness and timeliness)
- first escalation for Claims
- Monitor compliance with the rules and procedures
- Monitor and ensure the enforcement of procedures like, Security, Compliance, HR, Accounting, Financial, Legal and quality
- Ensure that all steps of job file processing are entirely completed including invoicing and data quality events entries
- Account and report to line Management
- Report to line management on a daily basis
- Analyze and deliver KPI reports to Management
- Inform line management of risks or anomalies, when legally required, or otherwise appropriate (e.g. DGR, wrong disbursements, blacklisted destinations, etc...)
Over de werkgever
Worldwide the company is in the top 10 of logistics service providers with a worldwide network. It has Netherlands has locations in Amsterdam (Oude Meer) and Rotterdam and has a strong focus on intercontinental expedition (airfreight and sea freight).Vereisten
EDUCATION AND COMPETENCIES- Relevant Bachelor’s or Master degree (HBO)
- Minimum of 5 years’ experience in Forwarding in similar branch
- Experience in managing and developing team members
- Strong management skills and able to motivate decisions based on facts and knowledge
- Outgoing personality, who remains positive in all situations
- Strong communication skills and ability to communicate on different levels
- Experience with continuous improvement and change processes
- Accurate, pro-active, hands-on, result-oriented and problem solving attitude
- Taking initiative and inspire others with enthusiasm
- Fluent in both Dutch and English, both verbal and in writing
- Knowledge of MS-office
Wat wij bieden
WORKING TIMESThe working times are between 8:00 - 18:00 from Monday to Friday and the exact schedule will be discussed with your Operations Manager.
OUR OFFER
We are is able to offer you a challenging and international working environment, where innovation, initiative, flexibility and freedom to succeed are some of the key drivers within the group. We offer a competitive salary, which is based on age and proven experience (salary range € 3.100,00 - € 3.800,00 gross per month based on full time employment). Besides this we offer an attractive benefits package such as a 13th month, monthly travel allowance, 6 ADV days and 24 holidays per year, while taking special care of your personal development with (inter)national career and internal mobility opportunities.
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