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Europa crown ltd - field service engineer
DEPARTMENT: Aftermarket and Field Service
REPORTS TO: Regional Field Services Manager EMEA
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide technical field assistance, in maintenance, installation, operation, and startup for all Crown processes; prepare customer field report after each trip
- Perform production process trouble shouting in Crown Iron Works processes, especially in white flakes and SPC production process
- Evaluate fabricated product when asked; prepare non-conformance report when necessary and work with internal and external customers to resolve issues
- Assist with performing inspections of fabricated equipment to ensure it meets quality, drawing, code requirements; notify Project Engineers/Managers of inspection itinerary and address any of their concerns/issues with fabricators; coordinate with customer to assist with their fabrication inspections when required, prepare inspection report
- Work integrally with internal employees and external customers to promote the Aftermarket and Field Service, to meet group initiatives and objectives
- Assist contractors in the erection of Crown equipment at customer site
- Perform inspections of existing Crown equipment during plant shutdowns, assist plant/contractors with recommend repairs and provide each customer with a field report
- Identify customer's needs and sales opportunities to help future growth
- Cross train with mechanical engineers/technicians to learn technical information
- Observe all customer and OSHA safety rules
- Perform other related duties as required and assigned
QUALIFICATION AND SKILLS:
- Associate degree or equivalent from a two-year college or technical school
- A minimum of 2 years of experience in process technology for extraction of plant proteins – preferred in Soya Protein Concentrate facilities or Soya White Flakes production processes
- Previous experience in Process Engineering or Process Management is advantage
- Good written and verbal communication skills
- Establish and maintain effective working relationships with co-workers, customers, and vendors
- High integrity and ethics
- Working knowledge in AutoCAD
- Required knowledge of Microsoft Office
- Must be able to communicate in English fluently. Ability to communicate in a second language – European or Asian languages preferred but not required
- Ability to travel on need basis – domestically or internationally and up to 50% of the time.
For more information regarding CPM Europe/ Crown (www.cpmeurope.nl | www.europacrown.com | www.crowniron.com) or this position you can contact Michele van der Zande (HR Adviseur), telephone number +31 6 2929 2586. We are looking forward to receiving your resume and motivation via
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