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Customer Service Germany - per maand

Flexibility - Heerlen - 18-04-2024 Naar vacature  

€ 2800 - 3500 per maand
MBO
40 uur
01-05-2024
We are looking for a Customer Service Specialist. You will be working in a team of eight other Customer Service Specialists/ administrators and one Customer Service Manager. You will also be working closely with other departments such as Logistics, Technical Service, Quality and Finance.

Primary Duties and Responsibilities:
  • Helpdesk and first point of contact for customers from various nationalities.
  • Handling and managing service calls and complaints for which you are case owner, including all related administrative duties.
  • Handling and managing quotes.
  • Provide support to the Sales & Clinical team in Europe.
  • Total planning, handling and managing of external service providers, for preventive maintenance and interventions.
  • Administrative processing of customer data and invoicing.
  • Support in order processing.
  • Participating in projects.

Requirements: 

  • 3 years' experience on customer service and administrative tasks, preferably within an international company;
  • Fluent in German and English;
  • Good administrative and communication skills.
  • Preferably work experience in the medical device sector;
  • Preferably good knowledge of working with SAP;
The company is looking for a new colleague that is able to work in a dynamic and stressful environment, where you have to work with deadlines. They find it important that their new colleague has a high sense of responsibility, is proactive, a teamplayer and able to work independently.

Offer: 

  • Competitive salary between €2800 and €3500 gross per month
;
  • A contract via Flexibility Limburg with the possibility to be offered a contract by the client after 6 to 8 month;
  • Our client offers an international, multicultural work environment, where teamwork is encouraged and individual efforts are supported;
  • You will work together with colleagues from many different countries on different projects and will have a good opportunity to develop yourself;
  • A position for 40 hours per week.

Want to know more?

For more information about this job opportunity you can contact Rody Dormans (Recruiter) at
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