Field Service Technician Kardex
Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations.
Your tasks
- Performing a variety of maintenance and technical support on installed products and equipment •Troubleshooting, diagnosing, and resolving malfunctions
- Determining when products should be upgraded or replaced
- May provide onsite training for customer support personnel
Your profile
- Good general standard of education
- Mechanic/ Electronic / Electrical degree / training
- CompTIA A+ of similar experience
- Experience in field customer service
- Familiar with diagnostic methods
- Basic computer skills
- Technical / mechanical / electronic experience
- Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
- Experience in industrial communication (Field bus, Ethernet, etc.)
- Experience with onsite health and safety regulations & standards
- Excellent communication skills
- Customer oriented
- Confident, strong assertive team player
- Good interpersonal skills
- Ambitious and looking for growth
- Willingness to travel
- Service minded
- English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)
- German/other languages are valued
- Local language proficiency
- Mechanic / Electronic Training
- Familiar with diagnostic methods / Methodological skills
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